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  • Media

    Australia

    Matt Chambers

    M: +61 433 525 739 

     

    Michelle Lee

    M: +61 458 609 322

     

    Rachel Pupazzoni

    M: +61 438 875 469

     

    UK

    David Outhwaite

    M: +44 7787 597 493

    Canada

    Simon Letendre

    M: +1 514 796 4973

     

    Malika Cherry

    M: +1 418 592 7293

     

    Vanessa Damha

    M: +1 514 715 2152

    US

    Jesse Riseborough

    M: +1 202 394 9480

  • Investor Relations

    Australia

    Tom Gallop
    M: +61 439 353 948


    Amar Jambaa
    M: +61 472 865 948

     

     

    UK

    David Ovington
    M: +44 7920 010 978

     

    Laura Brooks
    M: +44 7826 942 797

     

    Weiwei Hu
    M: +44 7825 907 230

  • Individual shareholders
    • Rio Tinto plc

      Rio Tinto plc

      Rio Tinto plc has appointed Computershare Investor Services PLC as its registrars. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

      If you have a query regarding your shareholding, please contact Computershare:

      BY POST:

      Computershare Investor Services PLC
      The Pavilions
      Bridgwater Road
      Bristol BS99 6ZZ
      UK

      BY PHONE:

      Local Freephone
      T: 0800 435 021

      International

      T: +44 370 703 6364

      Please note, the free phone number applies to calls from within the UK only.

      ONLINE:

      W: computershare.com/uk

      Register online with Computershare to access the secure self-service facilities.

      By going online, you can:

      • amend your address

      • check your share balances

      • check payment and tax information

      • update payment instructions

      • download forms, including payment of dividends and transfer of funds

      Online access is available 24 hours a day and is free to all Rio Tinto shareholders.

      General enquiries

      If you have any general enquiries, please write to the Company Secretary, Rio Tinto plc, 6 St James's Square, SW1Y 4AD, UK, or email: company.secretarial@riotinto.com. For all shareholding queries, please contact Computershare.

      Corporate nominee service

      Computershare, in conjunction with Rio Tinto plc, have introduced a corporate nominee service for private individuals. This service allows shareholders to hold, sell, or purchase Rio Tinto plc shares electronically. Contact Computershare for more information.

      Individual savings accounts (ISAs)

      Stocktrade offers an individual savings account (ISA) for UK residents wishing to hold Rio Tinto plc shares in an ISA account. Existing PEPs and ISAs may also be transferred to Stocktrade, a division of Brewin Dolphin Securities Ltd, which is authorised and regulated by the Financial Services Authority.

      For more information on ISAs, contact Stocktrade:

      BY POST:

      Stocktrade
      81 George Street
      Edinburgh EH2 3ES
      UK

      BY PHONE:

      T: +44 131 240 0623

      ONLINE:

      W: stocktrade.co.uk

      Low-cost share dealing service

      A telephone dealing service is provided by Stocktrade for purchases and sales of shares in Rio Tinto plc. Commission is 1 per cent subject to a £25 minimum commission charge.

      Contact Stocktrade for more information:

      BY PHONE:

      T: +44 (0)131 240 0414

      ONLINE:

      W: stocktrade.co.uk 

      Settlement

      Cleared funds, net of all costs, can be credited directly into your bank account ten business days after the transaction date by simply providing your bank account details (sort code and account number). Please note that some transactions may be subject to money laundering regulations and you may be required to provide certain personal details to Stocktrade prior to any purchase or sale of shares.

      Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland (no. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP), authorised by the Prudential Regulation Authority (firm reference number 116115) and regulated by the Financial Conduct Authority.

      Unsolicited mail

      We are aware that some shareholders have had occasion to complain about outside organisations using information obtained from companies' share registers. Rio Tinto cannot by law refuse to supply such information provided that the organisation concerned pays the appropriate statutory fee.

      Shareholders in the UK can request that their details be removed from such mailing lists by contacting The Mailing Preference Service:

      BY POST: 

      The Mailing Preference Service
      Freepost 22
      London W1E 7EZ

      BY PHONE:

      T: +44 20 7291 3310

    • Rio Tinto Limited

      Rio Tinto Limited has appointed Computershare Investor Services Pty Limited as its registrar. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

      If you have a query regarding your shareholding, please contact Computershare:

      You can also check your shareholding at investorcentre.com/rio

      BY POST:

      Computershare Investor Services Pty Limited
      GPO Box 2975
      Melbourne VIC 3001
      Australia

      BY PHONE:

      Local
      T: 1800 813 292
      F: 03 9473 2500

      International

      T: +61 3 9415 4030
      F: +61 3 9473 2500

      ONLINE:

      W: computershare.com/au

      Register online with Computershare to access the self-service facilities.

      By going online, you can:

      • update address details
      • provide your Tax File Number
      • check your share balances and transaction listing
      • view and update your payment instructions
      • view and download your dividend and transaction statements
      • view any outstanding payments
      • make dividend reinvestment plan amends
      • make changes to e-communications preferences

      General enquiries

      For any general enquiries, please email or write to the Company Secretary, Rio Tinto Limited, Level 43, 120 Collins Street, Melbourne VIC 3000. If your query relates to your shareholding, please contact Computershare.

      Consolidation of registered holdings

      If you have your total Rio Tinto Limited shareholding comprising two or more separately registered shareholdings and would like to consolidate your holdings you can download a Request to consolidate holdings form from the Computershare website.

      Unsolicited mail

      We are aware that some shareholders have had occasion to complain about outside organisations having for their own purposes, used information obtained from companies' share registers. Rio Tinto, like other companies, cannot by law refuse to supply such information provided that the organisation concerned applies in the prescribed form and pays the appropriate statutory fee.

    • Rio Tinto ADRs

      Rio Tinto ADRs

      Rio Tinto plc ordinary shares are listed on the New York Stock Exchange (NYSE) in the form of American Depositary Receipts (ADRs) and traded under the symbol “RTP”. JP Morgan Chase Bank NA is the authorised depositary bank for Rio Tinto plc's ADR programme. All enquiries regarding ADR holders' accounts and payment of dividends should be directed to the depositary bank:

      Rio Tinto plc ADRs
      ADR administrator

      JPMorgan Service Centre
      JPMorgan Chase Bank NA
      PO Box 64504
      St Paul, MN 55164-0504

      Shareholder contact numbers
      T (toll free Global invest direct US residents only): (800) 428 4237
      T (toll free for US residents): (800) 990 1135
      T (non US residents): +1 (651) 453-2128
      E: https://www.shareowneronline.com/informational/contact-us/

      ADR Information
      Rio Tinto plc
      CUSIP No: 767204100
      US Exchange: NYSE
      ADR Ratio pre 30 April 2010: one ADR for four shares
      ADR Ratio: one ADR for one share

      Depositary Bank
      383 Madison Avenue, Floor 11
      New York, NY 10179
      JPM-ADRS (+1 212 552 8926)
      E: drx_depo@jpmorgan.com
      Website: https://adr.com/contact/jpmorgan

      Reporting in the US

      Rio Tinto plc and Rio Tinto Limited are subject to the US Securities and Exchange Commission reporting requirements for foreign companies. Both Companies file a combined annual report and form 20F, which corresponds to the form 10K filed by US public companies.

      Voting at the Annual General Meeting

      Rio Tinto plc ADR holders may instruct JPMorgan Chase Bank NA as to how the ordinary shares represented by their ADRs should be voted at the respective Company's annual general meetings.

    • Registrars - Alcan Inc Shares

      Registrars - Alcan Inc Shares

      Shareholders of Alcan Inc. who need to contact us should do so through Computershare.

      They can be contacted through their National Contact Centre at:

      T: 1-866-624-1341 (toll-free from the US)

      T: 1-514-982-7555 (international collect)

      Shareholders with general, non-account specific questions should send an email to corporateactions@computershare.com.

  • Accounts Payable

    Please direct all Accounts Payable enquiries to: P2P.Concierge@riotinto.com

  • myVoice

    myVoice, our confidential whistleblower program, is available to anyone who has concerns or information relating to misconduct or improper circumstances or behaviours connected to Rio Tinto.

    There are several ways to report a concern through myVoice:

    myVoice lets you choose to submit a report confidentially or anonymously. It is important to know that the content discussed and the right to anonymity may be subject to local laws.

  • Website feedback

    For queries relating to the website, please email digital.comms@riotinto.com

    If you are experiencing a technical issue, please provide as much information as possible with your feedback, including your browser, browser version, device, operating system, screenshot and location.

  • Recruitment support

    Recruitment support

    Email scam: recruitment support

    Rio Tinto has recently become aware of spam emails being received by candidates for positions relating to our Simandou project in Guinea, which asks them to provide their personal details via an employment application form.

    Rio Tinto has no association with this organisation. Individuals are encouraged to remain vigilant against such spam emails or to authenticate validity before clicking on links or providing personal information.

    Candidates are also able to contact the recruitment team via recruitment.support@riotinto.com for general queries.

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